What is Authentic Africa Tours?
Authentic Africa Tours is a registered tour operating agency under the Ghana Tourism Authority. We specialize in crafting unforgettable experiences that immerse our clients in the cultural, historical, and natural wonders of Ghana and Africa.
What types of tours do you offer?
We offer a variety of tours including cultural tours, eco-tours, heritage tours, adventure tours, safari tours, beach holidays, and custom itineraries tailored to your interests and needs.
How do I book a tour?
You can book a tour through our website by filling out the booking form for your desired tour package. Alternatively, you can contact us via email or phone to make a reservation.
What is included in the tour packages?
Our tour packages typically include accommodation, meals, transportation, guided tours, entry fees to attractions, and any other activities specified in the itinerary. Detailed inclusions are provided in each tour package description.
Do you offer custom tours?
Yes, we do! We understand that each traveler has unique preferences. You can contact us with your specific requirements, and we will design a custom itinerary that suits your needs.
What is your cancellation policy?
Our cancellation policy varies depending on the tour package. Generally, cancellations made at least 30 days before the departure date will receive a full refund minus any non-recoverable costs. Cancellations made less than 30 days before the departure date may incur a cancellation fee. Please refer to the specific terms and conditions of your booking for detailed information.
Are your tours family-friendly?
Yes, many of our tours are family-friendly and suitable for travelers of all ages. We also offer specific family packages that include activities and accommodations suitable for children.
What should I pack for my trip?
Packing recommendations vary depending on the tour type and season. Generally, we suggest bringing comfortable clothing, walking shoes, a hat, sunscreen, insect repellent, and any personal medications. We will provide a detailed packing list upon booking confirmation.
Is travel insurance included in the tour package?
Travel insurance is not included in our tour packages. We strongly recommend that you purchase comprehensive travel insurance that covers medical emergencies, trip cancellations, and personal belongings.
How can I pay for my tour?
We accept various payment methods including bank transfers, credit cards, and online payment systems. Detailed payment instructions will be provided once your booking is confirmed.
Are your guides experienced and knowledgeable?
Absolutely! Our guides are experienced, knowledgeable, and passionate about sharing the beauty and culture of Ghana and Africa. They are well-versed in the history, culture, and natural environment of the destinations we visit.
How do you ensure the safety and security of travelers?
The safety and security of our travelers are our top priorities. We follow all local safety regulations, use reliable transportation, and select accommodations that meet safety standards. Our guides are trained to handle emergencies and ensure a safe and enjoyable experience for all travelers.
Do you offer tours in languages other than English?
Yes, we offer tours in multiple languages. Please inform us of your language preference when booking, and we will do our best to accommodate your needs.
How can I contact Authentic Africa Tours for more information?
You can contact us through our website’s contact form, email us at support@authenticafricatours.com, or call us at (+233)31-2294555. We are here to answer any questions and assist you with your travel plans.
Can you assist with visa and travel documentation?
Yes, we can provide guidance and support for visa applications and travel documentation requirements. Please contact us for more information on the specific requirements for your destination.